Frequently Asked Questions

Please read our FAQ before sending us a message.

Can i purchase your products if i do not have a business account?

No, we only supply to registered retailing tackle businesses.

What are the delivery charges for orders that i place online?

Each order is subject to a $15.00 delivery fee. All orders over $200.00 in value exclusive of gst will be delivered FIS (metro area only). Any order delivered to customers outside the metro area will be for the customer MS account. Please specify preferred carrier.

Which payment methods are accepted in the Online Shop?

At present no payments are taken via our online shop. See our Terms & Conditions for payment details.

How long will delivery take?

All orders will be delivered in 48 hours.

How secure is shopping in the Online Shop? Is my data protected?

Yes our website is SSL encrypted so you have now problem with secure data transfer. We do not keep any of your data online other then the date you have when you place orders online.

What exactly happens after ordering?

Once your order has been placed you will receive an email notification that your order is now in processing. Once the order warehouse packaging has been completed it will then be despatched. If there are any holdups with this process we will contact you.

Do I receive an invoice for my order?

Yes, once your order has been placed you will receive your invoice.

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